Shipping policy

Shipping Policy

Processing Time

All orders are carefully processed within 1-3 business days (excluding weekends and holidays). You will receive an email confirmation once your order has been shipped with tracking information.

Shipping Rates & Delivery Times

Domestic Shipping (Within [Country])

  • Standard Shipping: [X-X business days] - $[X.XX]
  • Express Shipping: [X-X business days] - $[X.XX]
  • Free Shipping: Available on orders over $[XXX]

International Shipping

  • Standard International: [X-XX business days] - Starting at $[X.XX]
  • Express International: [X-XX business days] - Starting at $[X.XX]

Delivery times are estimates and may vary depending on your location and local customs processing.

Shipping Methods

We partner with trusted carriers including [Carrier Names: DHL, FedEx, USPS, etc.] to ensure your delicate bridal lingerie arrives safely and discreetly packaged.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package at any time through our carrier's website or your account dashboard.

International Orders

Customs & Duties

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are determined by your local customs office.

Customs Delays

Please note that international shipments may experience delays due to customs clearance procedures, which are beyond our control.

Shipping Restrictions

Currently, we are unable to ship to the following locations:

  • [List any restricted countries/regions]
  • P.O. Boxes (depending on carrier)

Discreet Packaging

We understand the personal nature of our products. All orders are shipped in discreet, unmarked packaging to protect your privacy.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within [X] days of the delivery date at [email address]. We will work with you and our shipping carrier to resolve the issue promptly.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested within [X] hours of placing your order.

Wedding Date Orders

Planning for your special day? We recommend ordering at least [X weeks] before your wedding date to allow for shipping time and any potential alterations. For rush orders, please contact us at [email address] and we'll do our best to accommodate your timeline.

Contact Us

For any shipping questions or concerns, please reach out to us:

This policy was last updated on [Date]